CE Application registering success was characterized by the following 9 issues:
Multi-Disciplinary Teams
Emphasis on Process versus Operative Functions
Expert Managers supporting CE Framework
Emphasis on Customer Desire Understanting and Satisfaction
Involvement of Providers and Customers in Project Team
Methodological Use of Process and Tools for Modelling and Development
Metrics for Continuous Process Control & Improvement
Increase of Concurrent Activities
Common Information Infrastructure with easy access to significative information
It is obvious that the key factor is the preparation of personnel to operate in CE environment, the development of proper support systems distributed and the reorganization of Companies based on BPR (Business Process Re-Engineering).